My family members just traveled from Boston MA to Charlotte NC and had a Awful practical experience boarding the airplane. Each my youngsters have disabilities and we have been produced to board the aircraft previous. I'm not pleased with how your airline treats children with disabilities. A policy modify need to be built.
You should refund by complete fare such as the additional $20 I paid out for That which you claimed was gonna be extra home.
On seven/eighteen/14 my spouse and I have been in your flight 67 from BCN to Jfk. We boarded the aircraft and located that it experienced no wifi or leisure alternatives at the seat. Once the meal was served we requested the flight attendant Should the meal had any peppers(the vegetable) in it since the “rooster†and other components had been unrecognizable. My husband is extremely allergic to peppers and he needed to be specific there have been none. The attendant mentioned she had no idea of just what the meals ingredients have been in both choice so he didn't consume. How tricky wouldn't it be for your catering dept to mail a list of substances for this kind of challenge? The aircraft alone was outdated and warn on The within. When received on the aircraft, the coach part smelled of fecal issue and it took very some time for your smell to dissipate.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
LIES. American Airways has lied to me consistently. My bag did not get there at the airport. I had been looking ahead to an extended period of time in the carousel and no bags arrived out for my flight. Nor did any individual through the baggage Office environment that had a transparent watch of your carousel come out to say very little might be coming. I checked within the Place of work they usually then stated there was NO Cause why my suitcase shouldn’t have arrived. They had been to send my suitcase to me at my lodge. At two:24 PM I obtained a phone get in touch with from the recorded message stating my bag was picked up and could well be sent within six hours. LIE. I known as the delayed baggage number and was instructed it absolutely was picked up at three PM and could be delivered within just 6 hrs. LIE. I checked on the net this night and it reported it had been picked up at three PM and could well be delivered in six hrs. LIE.
I felt compelled to condition which i can not fly along with you, while you keep on to deal with people today with out respect. The most up-to-date, the service Pet dog difficulty. What on earth is Mistaken along with your instruction? Regardless of what it can be, I simply cannot fly with a corporation that cannot adequately train its personnel. Great bye!
I was attempting to purchase ticket for 15 12 months outdated son and couldn’t use Web site for he was viewed as minimal. I identified as client service and she or he assisted me with airline purchase. I especially requested if I required to terminate if I could within just 24hours. This attendant mentioned Sure. I discovered four hours later on The key reason why son would want to fly was cancelled. I known as back to terminate the flight the attendant instructed me I couldn’t terminate flight and it absolutely was a nonrefundable ticket. I informed her scenario as said earlier mentioned she mentioned she couldn’t do anything at all. I requested for the supervisor, I bought a person and discussed the situation, she claimed I couldn’t terminate it and acquire my a refund she was exceptionally impolite and hung up on me. I named back again to request for one more supervisor and as I used to be conversing with this supervisor she knowledgeable me that the last supervisor said in her report I refused voucher. What ever a voucher was I wasn't even sure. Then 2nd supervisor advised me what she thought. So the flight wasn’t cancelled because she said to wait a few times right before I make my final choice and he or she would wave shifting rate to do so and I shouldn’t have any issues.
The woman who was assisting me using a wheel chair experienced no understanding of the DWF airport by itself. you can try these out When she could not get me on the boarding gate she left me on how.
No gate supervisor on scene. Even now not telling the crowd at the gate a point. When. I requested was told the flight experienced boarded but not taken off. But no rationalization regarding why. It’s not a climate thing as well as flight is recreated.
The crew users were being the most non caring I've ever been with a flight with. It jogged my memory off my times inside the lodge business after we experienced union and non union groups. I will never fly American once more I I really need to go west I'll push.
I've to admit that I was selfishly happy to have the ability to ebook my flight in advance of all of your other prospects and the agent was able to eliminate the fees.
In spite of what transpired on this occasion, we hope you might carry on to choose American Airlines to your travel requirements. We are going to work flat out to make certain that you receive the service you be expecting and deserve.
In April 2014 I was provided a voucher for assisting with an sick patient on one of yur flights. Sadly as a consequence of some unexpected circumstances I haven't been capable to make use of the voucher.
I would prefer to fly this Monday vs Sat but was told I can be charged a fee. That’s remarkable , contemplating I are already flying with American for more than six yrs and would by no means look at flying with anyone else ever.